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Sun and Riding, Crete

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from AS of Pitsford on 28/08/2008

	Ride Review
Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments I couldn't find fault with anything Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Additional Comments Beauty and mama good once out but hard to get going to start with Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other ride staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Weather     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response Danni filled me with enthusiasm before I left which was good as I was travelling alone and it gave me a sense of security Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 7 Please explain why you scored it as you did because we had some very good canters but nothing too challenging Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments I had a brilliant time and would recommend Unicorn and this hotel because the whole thing exceeded expectations. Everything unicorn promised happened and Sabina and Manolis couldn't have been more hospitable. I loved the way Tamara gave me the confidence to ride better than I ever had and was a so good a leading the ride. Spotless hotel and wonderful rest Unicorn comments

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