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Masai Mara on Horseback

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from AM of London on 19/09/2007

	Ride Review
Unicorn Trails sales staff Professionalism     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Jakob was a superb host and a truly remarkable guide Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments Great horses, very well looked after. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response Every expection of the trip was met, and then some. Was there anything you should have known and were not told?     (   ) NO     (X) YES Please give more details to explain your response I didn't realise we would be flying into the Mara on the first day. This wasn't a problem at all though as the taxi driver at Jomo Kenyatta International knew, and we arrived in the Mara fine. What could we do to improve this ride? Tristan and Cindy were such generous hosts in their home at Deloraine and I felt really relaxed and welcome, but it would have been really lovely if Jakob hadn't have had to leave us in the Mara to go on another safari straight away. How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 7 Please explain why you scored it as you did We had a few gallops and jumps, but there was always allowances made for those who didn't want to go that fast, which is a good thing, but means that the difficulty rating isn't as high as I thought it may have been. This obviously didn't diminish how much fun either the riding or the trip was for me though at all. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response The staff at Unicorn are very friendly and helpful and I have now had 2 brilliant holidays where all I had to do was give them a credit card number and everything was sorted for me. May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments When can I book this holiday again for next year? Unicorn comments

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